How Much Does It Cost To Fix a Laptop in Kenya?

May 10, 2025
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Laptops are essential tools for work, study, and entertainment—but when they break down, you're left with the big question: How much does it cost to fix a laptop in Kenya?

Whether it's a cracked screen, faulty keyboard, or a software issue, knowing the typical repair prices helps you plan your budget and avoid being overcharged.

In this guide, we’ll break down the cost to fix a laptop in Kenya, the most common issues, and where to get trusted repair services.

Common Laptop Repair Services and Their Costs in Kenya

Here’s a breakdown of typical laptop problems and the average cost to fix each in Kenya:

1. Laptop Display Repair or Replacement – Ksh 3,500

Cracked or flickering screens are a common issue. Whether it’s a simple LCD replacement or a more complex LED screen repair, expect to pay around Ksh 3,500. For premium laptops, the cost can be higher depending on the screen type and size.

2. Keyboard and Trackpad Repair – Ksh 2,500

Spilled coffee or worn-out keys? A keyboard or trackpad repair is usually quick and affordable. Most technicians charge Ksh 2,500 for standard replacements or repairs.

3. Motherboard Service – Ksh 3,500

The motherboard is the heart of your laptop. If your device won’t power on or keeps shutting down, a motherboard issue might be the cause. Servicing starts at Ksh 3,500, though severe damage may require part replacements at a higher cost.

4. Battery and CMOS Issues – Ksh 2,500

If your laptop isn’t holding a charge or has date/time issues, a faulty battery or CMOS battery could be to blame. Fixing these problems typically costs Ksh 2,500.

5. Hard Drive Problems – Ksh 3,500

Slow performance, corrupted files, or frequent crashing? Your hard drive might be failing. Replacing or repairing it usually starts from Ksh 3,500, depending on the drive type (HDD vs SSD).

6. Software Upgrades & Virus Removal – Ksh 3,500

Laptops often slow down due to outdated software or malware. A full system cleanup, software upgrade, and virus removal service costs around Ksh 3,500 and can breathe new life into your device.

7. Operating System Installation (Genuine) – Ksh 5,000

If you need a fresh, genuine Windows OS installation, including activation, security updates, and drivers, the going rate is Ksh 5,000. This service is crucial for those wanting to avoid pirated systems.

8. Hinge Replacement – From Ksh 3,500

A broken hinge can make your laptop unusable. Repairs start at Ksh 3,500 but may go higher depending on the model and hinge assembly type.

Where to Get Your Laptop Repaired in Kenya

Now that you know the costs, let’s talk about where to find reliable laptop repair services in Kenya. While there are many options, not all offer the same level of service, affordability, or genuine parts. Here's our top pick and other highly rated providers:

1. TechHaven – techhaven.co.ke

TechHaven stands out as one of the most trusted laptop repair centers in Kenya. They offer quick diagnostics, transparent pricing, and expert-level repairs using original parts. Whether you’re dealing with a dead motherboard or a broken screen, TechHaven provides professional service at affordable rates. Their customer service is top-notch, and they offer both walk-in and doorstep repair services in Nairobi.

Why Choose TechHaven?

  • Experienced technicians

  • Use of genuine parts

  • Competitive pricing

  • Excellent customer reviews

  • Fast turnaround time

2. Nairobi Computer Shop – Moi Avenue, Nairobi
Known for reliable hardware repairs and accessories.

3. East African Data Handlers – Westlands, Nairobi
Experts in data recovery and motherboard repairs.

4. Tech World Kenya – Kimathi Street, Nairobi
Offers fast repairs and a wide range of spare parts.

5. Compfix Kenya – Old Mutual Building, Nairobi
Focuses on virus removal, system upgrades, and hardware fixes.

6. CompNet Kenya – Biashara Street, Nairobi
Great for both individual and corporate laptop services.

7. Roytech Kenya – Tom Mboya Street, Nairobi
Affordable rates with same-day repair options.

8. PC World Kenya – Sarit Centre, Nairobi
Specializes in both PC and MacBook repairs.

9. Elite Digital Solutions – iHub, Nairobi
Apple-authorized service provider, perfect for MacBooks.

10. Oasis Tech Solutions – Mombasa Road, Nairobi
They provide both on-site and off-site laptop services.

11. Diligent Technologies – Thika Road Mall (TRM)
Offers comprehensive services from screen repairs to software troubleshooting.

Tips Before You Take Your Laptop for Repair

  • Get a quote first: Always ask for a detailed quote before any repair begins.

  • Back up your data: If possible, back up your files to avoid data loss.

  • Ask for warranty: Reputable repair shops like TechHaven offer warranties on parts and services.

  • Check reviews: Google Reviews and Facebook ratings are good indicators of quality service.

Is Laptop Repair Worth It?

Yes—repairing a laptop is often cheaper than replacing it, especially if the issue is minor like a screen crack or battery failure. With repairs ranging from Ksh 2,500 to Ksh 5,000, it makes financial sense to fix your device—especially when done by experts like those at TechHaven.

Don’t let a broken laptop slow you down. Whether it’s a hardware issue or a software glitch, TechHaven has your back.

  • Visit techhaven.co.ke
  • Call or WhatsApp: +254 712 315 255
  • Location: Nairobi CBD – Fast, Affordable, and Reliable