How To Fix MacBook Not Charging in Kenya – Full Guide

May 10, 2025
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If you're facing the frustrating issue of your MacBook not charging in Kenya, you’re not alone. Whether you’re in Nairobi, Kisumu, Mombasa, or elsewhere, many MacBook users encounter charging issues caused by a variety of reasons — from faulty chargers to software bugs or hardware damage. This comprehensive guide breaks down common causes and practical fixes, helping you get your device powered up and running again.

Why Your MacBook Might Not Be Charging

Before jumping to conclusions, it’s important to understand the possible reasons your MacBook may not be charging:

  • Damaged charger or cable

  • Software bugs

  • Battery health degradation

  • Power source issues

  • Dirty charging port

  • Faulty power IC or motherboard issues

Here’s how to troubleshoot and fix the problem step-by-step.

1. Use the Right Charger

One of the most common reasons a MacBook is not charging in Kenya is using a third-party or underpowered charger. MacBooks require specific wattages to charge efficiently. Using the wrong charger can either slow down charging or stop it altogether.

Recommended Original MacBook Chargers in Kenya:

💡 Tip: Always buy chargers from trusted retailers like TechHaven Kenya to avoid counterfeit accessories that can damage your MacBook.

2. Check the Power Source

Try plugging the charger into a different wall socket or power strip. Power inconsistencies in some areas of Kenya may cause poor charging performance or no charging at all. If available, test your charger on another MacBook to confirm it's working.

3. Inspect and Clean the Charging Port

Dust and debris in the USB-C port can prevent a solid connection. Use a soft, dry brush or a can of compressed air to gently clean out the port. Avoid using sharp objects that might damage the internal pins.

4. Restart Your MacBook

It sounds simple, but restarting can solve temporary software glitches. Hold down the power button, shut down your Mac, wait 30 seconds, then power it back on. Check if charging resumes.

5. Reset the SMC (System Management Controller)

The SMC controls many hardware functions, including charging. Here's how to reset it:

For MacBooks with Apple Silicon (M1/M2):

  • Shut down your Mac.

  • Wait for 30 seconds.

  • Power it back on — Apple Silicon handles SMC automatically.

For Intel-Based Macs:

  • Shut down your Mac.

  • Press and hold Shift + Control + Option and the Power button for 10 seconds.

  • Release all keys and turn your Mac back on.

6. Check Battery Health

To check your battery’s health:

  1. Click the Apple logo → About This Mac → System Report.

  2. Select Power on the left panel.

  3. Look for Cycle Count and Condition.

If the condition says “Service Battery”, your battery may need replacement.

7. Update macOS

Outdated macOS can cause compatibility issues, including charging problems. Go to:

System Settings → General → Software Update
Download and install any available updates.

8. Try a Different Charger or Cable

Even original chargers can wear out over time. If you suspect the charger is the issue, try using a different original cable and adapter from a trusted source like TechHaven.

9. Use Safe Mode to Diagnose Issues

Boot your Mac into Safe Mode to rule out third-party software issues:

  • Shut down your Mac.

  • Power it on and immediately hold the Shift key.

  • Release when you see the login window.

If your Mac charges in Safe Mode, a background app may be interfering with charging in normal mode.

10. Seek Professional Repair Services

If all else fails, your MacBook may have internal hardware problems like a damaged charging IC or motherboard. Look for certified repair centers in Nairobi or trusted Apple repair specialists in your town.

Avoid These Common Mistakes

  • Don’t use cheap third-party chargers — they’re often underpowered or unsafe.

  • Don’t keep your Mac plugged in 24/7 — it can degrade battery health.

  • Don’t expose your charger or MacBook to excess heat or humidity.

Final Thoughts: Get Your MacBook Charging Again

Fixing a MacBook not charging in Kenya doesn’t have to be complicated. In most cases, the issue can be traced back to the charger, cable, or power source. By using a genuine, compatible MacBook charger, checking your port and software settings, and seeking professional help when needed, you can get back to work or school without the fear of a dead battery.

Ready to Power Up Your MacBook?

Don’t wait for your MacBook to fail completely. Upgrade to a genuine MacBook charger today from TechHaven Kenya and ensure fast, safe, and reliable charging every time.

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